HELP CENTRE

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STEP BY STEP

The guides.

Each one answers a single situation, with the steps in order.

3 MINUTES
How to get an email's source, step by step
Save an email as a file or copy its original source so Jatzo can check it properly. Steps for Outlook, Gmail and Apple Mail.
5 MINUTES
How to check a suspicious email safely
Seven steps for checking an email before you click, reply, pay or sign in: what to look at, in what order, and when to stop and ring somebody instead.
5 MINUTES
Email headers explained: the fields that matter
What sender identity, SPF, DKIM, DMARC and routing evidence prove in a Jatzo result, and what they cannot prove.
4 MINUTES
Phishing red flags: what actually deserves attention
The phishing warning signs that genuinely matter, what each looks like in a Jatzo result, and why no single one settles it.
12 MINUTES
Rolling out Jatzo for Outlook across your team
How an administrator deploys the Jatzo add-in to everyone in Microsoft 365, when it appears, and the two settings that stop it silently.

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