Workplace module
Invoice and payment fraud
Changed bank details and fake invoices, and the one habit that stops them.
How criminals redirect supplier payments through hijacked invoice threads and lookalike domains, divert salaries and pose as directors. How to check new bank details properly, and what to do in the first hour if money has gone.
- Invoice redirection
- Lookalike supplier domains
- Hijacked invoice threads
- Payroll diversion
- Director and gift card fraud
- The first hour after a bad payment
You will be able to
- Spot a change of bank details, even inside a genuine invoice thread.
- Check new payment details with a call that really checks something.
- Act in the right order in the first hour after a bad payment.
The lessons
01The email that costs the mostRecognise a change of bank details request, and know why the money is so hard to get back.About 11 minutes · 4 activities and a decisionLocked
02How they knew about your invoiceUnderstand how a criminal writes from inside a real conversation, and what a genuine address does and does not prove.About 9 minutes · 4 activities and a decisionLocked
03The callback, done properlyMake a call that really checks new bank details, rather than one that agrees with them.About 9 minutes · 4 activities and a decisionLocked
04Payroll diversion and the urgent favourHold the process when a colleague or a director asks for a change or a payment you are told not to check.About 10 minutes · 4 activities and a decisionLocked
05Controls beat vigilanceKnow which rules stop payment fraud on a bad day, and whether your firm would get its money back.About 9 minutes · 4 activities and a decisionLocked
06The first hour after it goes wrongAct in the right order when a payment has already gone to a criminal.About 9 minutes · 4 activities and a decisionLocked
Then the assessment
Finish the six lessons by getting each one's final decision right, then answer eight new questions. A score of at least 80% earns a personal completion record. You can retake it, with an explanation for every answer; it is a learning exercise, not a timed exam or an accredited qualification.